文法解析
Part A
1.

Hello, Dr. Chen's clinic.  哈囉, 我們這堿O陳醫師診所。

= Hello, this is Dr. Chen's clinic.

a. 電話鈴聲響起, 拿起聽筒,欲表示『我/我們這堿O某公司/場所』時,應使用下列句型:

Hello, this is + 公司/組織名稱

: Hello, this is Johnson Health Center. May I help you?

 (哈囉,我們這堿O強森健身中心。我可以幫您什麼忙嗎?)

 不可說:

 Hello, we are Johnson Health Center. ()

 

b. 上述句型中"this is"可予省略, :

Hello, this is Dr. Chen's clinic. May I help you?

= Hello, Dr. Chen's clinic. May I help you?

Hello, this is Johnson Health Center. May I help you? 

= Hello, Johnson Health Center. May I help you?

2.

May I help you?  我可以幫您什麼忙嗎?

本問句是個禮貌的問句, 除可用於電話應對外, 尚可用於商店內的對話中。

咱們國人進入商店或百貨公司時, 店員常會說: 『請問您要買什麼?』, 直譯成英文則為:

What do you want to buy, please?

不過這樣的問句在英美人士聽起來是不禮貌的。在他們的國度, 店員都會採用下列禮貌問句:

May I help you?

Can I help you?

Can I be of any service to you?

service n. 服務

What can I do for you?

以上各句均可譯成『我可以幫您什麼忙嗎?』、『我可以為你效勞嗎?』。

: A: May I help you?

  B: Yes, I'm looking for a pen for my husband.

  A: This way, please.

 (甲:我可以幫您什麼忙嗎?)

  (乙:可以,我正要為我先生選購一枝筆。)

  (甲:請跟我來。)

look for...  尋找……

husband n. 丈夫

: A: What can I do for you?

  B: I'm just looking around.

  A: Take your time, sir.

  (甲:我可以為您效勞嗎?)

  (乙:我只是隨便瞧瞧。)

  (甲:先生,您慢慢兒來。)

3.

I'd like to make an appointment to see Dr. Chen. 我想約見醫師。

= I would like to make an appointment to see Dr. Chen.

注意"I would like to...""I like to..."的不同:

a. I would like to + 原形動詞  我想要……

: I'd like to go to the movies tonight.

  (今晚我想去看電影。)

  I would like to sing a song for you.

  (我想為你唱一首歌。)

 

b. I like to + 原形動詞  我喜歡……

: I like to go to the movies.

  (我喜歡看電影。)

  I like to sing.

  (我喜歡唱歌。)

 

c. 比較"I'd like to...""I want to..."之不同:

I'd like to...  我想要……

I want to...  我要……

以上兩個句型均表示說話者的意願, "I'd like to..."語氣較為委婉客氣, "I want to..."則語氣較直接。

: I'd like to see you tonight.

  (我今晚想跟你見面。)

  I want to see you tonight.

  (我今晚要跟你見面。)

4. Is 4 o'clock in the afternoon OK?  下午四點鐘可以嗎?

本問句採用了下列句型:  

Is...

OK

fine

all right

(with you)?  ……(對你) 可以嗎?

: A: Can you come today?

  B: Sorry, I can't. I'm very busy.

  A: Then, is tomorrow fine with you?

  B: Yes, it is.

  (甲:你今天能來嗎?)

  (乙:抱歉,我不能。我很忙。)

  (甲:那麼,你明天可以嗎?)

  (乙:可以。)


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